Shipping policy
Shipping Policy
Thank you for choosing to shop with us <3 To ensure a good shopping experience, we have outlined our shipping policy below:
Order Fulfilment:
- We are committed to processing and fulfilling all orders within 1 business day. Orders placed after business hours or on weekends will be processed the following business day.
Delivery Time:
- Our standard delivery time is between 1 to 2 weeks. Please note that delivery times may vary based on your location and the shipping carrier.
Shipping Regions:
- We proudly offer shipping to North America, Australia, and Europe.
- We also ship to select countries in Africa, Asia, and the Middle East. If you are uncertain about our shipping availability to your location, please contact us for confirmation.
Pre-Orders:
- For items marked as pre-order, we guarantee shipment within 1 week from the date the item becomes available.
Shipping Issues:
- Should your order not arrive within the estimated delivery time, please reach out to us. We will promptly investigate the issue and process a refund if necessary.
Order Cancellation and Fraud Prevention:
- To maintain the integrity of our transactions, we reserve the right to cancel and refund orders flagged as potential fraud. If your order is affected, please contact us directly to resolve any concerns.
We appreciate your understanding and cooperation. For any questions or additional support, our customer service team is always here to assist you. Thank you for shopping with us!